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Customer Service

Here you will find answers to your questions regarding shopping in our online store, your order, payment options and more. Simply select from the categories on the left side.

COVID-19 info

Customer service:
Open Monday to Friday
08:00 -11:00 AM, 12:00-14:00 PM


You can contact us in the way you find most convenient: 

  • Send us an email by using the contact form
  • Reply on any email you already received from us
  • Telephone: +44 20 3936 4570
  • Chat: available in opening times down in the right corner


Becoming a retailer for Horze
Are you interested in becoming a Horze retailer? Contact us here and we will help you get started!